Visit Latest News for up-to-the-minute useful customer relevant news, video, audio and feature stories in the fireplace world, with hints and tips to maximise the enjoyment of your stove or fire. Established in 2010, Cleaner Chimneys is owned by Warsash husband and wife team Paul and Elle Clements. Paul trained locally and is qualified as a Master Chimney Sweep with the Guild of Master Chimney Sweeps, which means that he is a higher-level sweep and can issue Certificates of Chimney Sweeping, valuable for home insurance.
Paul is trained with and is approved by HETAS and is a vetted Approved Trader with the Hampshire Trading Standards Scheme. Elle has years of public service with the NHS and vulnerable person care and office experience as a receptionist. Elle runs the office, managing customer bookings and often comes out assisting operationally. Paul and Elle are highly focused on achieving a high standard of service, with courtesy, integrity and punctuality their key drivers.
If you would like to find out more about our services, or book a callout please get in touch.
Paul is trained with and is approved by HETAS and is a vetted Approved Trader with the Hampshire Trading Standards Scheme. Elle has years of public service with the NHS and vulnerable person care and office experience as a receptionist. Elle runs the office, managing customer bookings and often comes out assisting operationally. Paul and Elle are highly focused on achieving a high standard of service, with courtesy, integrity and punctuality their key drivers.
If you would like to find out more about our services, or book a callout please get in touch.
Services
If you would like to find out more about our services, or book a callout please get in touch.
My partner contacted other chimney sweeps in the area, only to be met with poor customer service and an unhelpful attitude.
On contacting Paul, the response was immediate, positive and professional.
Paul turned up at the agreed time and was very professional, explaining what would happen, as well as raising any potential issues before he went ahead.
Everything was left clean and tidy and we will certainly use Cleaner Chimneys again.
My partner contacted other chimney sweeps in the area, only to be met with poor customer service and an unhelpful attitude.
On contacting Paul, the response was immediate, positive and professional.
Paul turned up at the agreed time and was very professional, explaining what would happen, as well as raising any potential issues before he went ahead.
Everything was left clean and tidy and we will certainly use Cleaner Chimneys again.
This will include bespoke advice on the nature of the fault(s), if applicable, suggested remedial actions and, where relevant, completion of appropriate documentation.
All nest removals include CCTV inspection to confirm that the flue is clear of debris.
Chemical Tar Reduction - by assessment.
This is a chemical treatment applied to a flue which has large deposits of tar or creosote to reduce risk of chimney fire.
Gas Fires - Some gas fires require disconnection before a flue serving a gas appliance can be swept.
All nest removals include CCTV inspection to confirm that the flue is clear of debris.
Chemical Tar Reduction - by assessment.
This is a chemical treatment applied to a flue which has large deposits of tar or creosote to reduce risk of chimney fire.
Gas Fires - Some gas fires require disconnection before a flue serving a gas appliance can be swept.
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