Cleaning and Support Services Limited is proud to be a family owned and run firm and we have strong family values such as honesty and trust that enable us to build long term relationships with our clients. Headed by Grahame Chapman, a Chartered Surveyor, CASS benefits from over 30 years in the facilities management business. We excel at providing a wide range of services and have extensive knowledge in the cleaning and maintenance of offices and other commercial premises for large and small organisations.
We cut our teeth cleaning the words busiest airport - Heathrow. The lessons learned in this high quality, fast paced environment, have helped develop the range of services we offer to all of our clients. As an innovator, CASS has used leading edge quality management software since 2010. We are able to check quality and in real time provide comprehensive reports to our clients.
We clean for Multi-National organisations with multiple sites across England, and also for the smaller client with one office who may only require cleaning two or three times per week.
We cut our teeth cleaning the words busiest airport - Heathrow. The lessons learned in this high quality, fast paced environment, have helped develop the range of services we offer to all of our clients. As an innovator, CASS has used leading edge quality management software since 2010. We are able to check quality and in real time provide comprehensive reports to our clients.
We clean for Multi-National organisations with multiple sites across England, and also for the smaller client with one office who may only require cleaning two or three times per week.
Services
Cleaning and Support Services recruits employees on the individuals ability to do the job and be responsive to training to clean the "CASS" way.
At interview stage all candidates are screened by the interviewer using an App on a Tablet device.
This App runs through a number of stages directing the interviewer to seek and make images of crucial information such as National Insurance Number, Passport/Driving Licence and the individuals right to work in the UK.
We also seek references for new employees, and where required require employees to undergo criminal record checks (DBS Checks), and where necessary Police and Home Office checks.
At interview stage all candidates are screened by the interviewer using an App on a Tablet device.
This App runs through a number of stages directing the interviewer to seek and make images of crucial information such as National Insurance Number, Passport/Driving Licence and the individuals right to work in the UK.
We also seek references for new employees, and where required require employees to undergo criminal record checks (DBS Checks), and where necessary Police and Home Office checks.
You want solutions not problems.
CASS delivers solid, dependable service by supervised, uniformed and vetted employees.
We are experts at providing quality solutions that support your people and impress your customers, removing the headaches that distract you from your core business.
A dedicated team, we are driven by strong traditional values, personal service and accountability, rapid response and total flexibility.
Working behind the scenes helping to manage essential facilities, we have made our reputation by enhancing that of our clients.
CASS delivers solid, dependable service by supervised, uniformed and vetted employees.
We are experts at providing quality solutions that support your people and impress your customers, removing the headaches that distract you from your core business.
A dedicated team, we are driven by strong traditional values, personal service and accountability, rapid response and total flexibility.
Working behind the scenes helping to manage essential facilities, we have made our reputation by enhancing that of our clients.
To monitor the performance of our cleaning contracts we use powerful real time quality monitoring software, which is part of our powerful contracts management system, and the latest 4G Tablet Devices.
This leading edge software produced specifically for the cleaning industry and bespoke to our needs enables us to check the quality of our operatives work and then share the results with our clients using the Traffic Light system or points scoring.
Joint monitoring can take place between our client and our contracts manager, and at the end of the inspection the client can verify the audit by electronically signing the screen.
This leading edge software produced specifically for the cleaning industry and bespoke to our needs enables us to check the quality of our operatives work and then share the results with our clients using the Traffic Light system or points scoring.
Joint monitoring can take place between our client and our contracts manager, and at the end of the inspection the client can verify the audit by electronically signing the screen.
CASS is one a growing group of successful companies to join a leading edge scheme, designed to help industry to improve its safety record.
With our head office in Middlesbrough, CASS has recently renewed its accreditation with SAFEcontractor, a programme which recognises very high standards of health and safety practice amongst UK companies.
To strengthen its commitment to Health and Safety, CASS sought and became a registered company under OHSAS 18001, certifying that its occupational and health and safety management systems reached international standards.
With our head office in Middlesbrough, CASS has recently renewed its accreditation with SAFEcontractor, a programme which recognises very high standards of health and safety practice amongst UK companies.
To strengthen its commitment to Health and Safety, CASS sought and became a registered company under OHSAS 18001, certifying that its occupational and health and safety management systems reached international standards.
Cleaning and Support Services Limited recognises the importance of environmental protection and is committed to operating its business responsibly and in fulfilment of its compliance obligations.
It is CASS's declared policy to operate with and to maintain good relations with all regulatory bodies.
It is our objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements, to protect the environment and to continually improve our Environmental Management System.
It is CASS's declared policy to operate with and to maintain good relations with all regulatory bodies.
It is our objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements, to protect the environment and to continually improve our Environmental Management System.
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